We believe that wayfinding and signage planning are an integral part of the overall design process for a facility. However, some facilities experience particular challenges with wayfinding based on factors such as occupant feedback, existing building design or general project complexity. RAD Consultants evaluates wayfinding and signage issues and generates solutions that work with current or new operations within all types of facilities. As researchers, we can also measure the significance of wayfinding programs within a facility and utilizes the data to inform solutions that make a difference.
In this significantly revised second edition, Cynthia Leibrock and Debra Harris offer up-to-date information on design details that can improve patient outcomes and user experience by returning authority to the patient, along with fascinating case studies and research demonstrating the positive role design can play in reducing health care costs.