
Our interdisciplinary approach to problem solving integrates research, design and sharing of knowledge, crossing traditional boundaries to explore innovative ideas for problem solving. Research informs design; design produces results; results are shared and in turn, inform future endeavors.
In this significantly revised second edition, Cynthia Leibrock and Debra Harris offer up-to-date information on design details that can improve patient outcomes and user experience by returning authority to the patient, along with fascinating case studies and research demonstrating the positive role design can play in reducing health care costs.