“It has been my pleasure to have Dr. Harris as a colleague since 2004. Since then we have collaborated on several projects; Debra is unquestionably my primary resource for healthcare design research. Experience and qualifications are everything, and I do not know of another researcher who is her equal. I have absolute confidence in the quality of her research, and she is great to work with.”
— Keith Gray, Director of Technical Marketing, The Mohawk Group
“Today’s healthcare environments require in depth, third party exploration of the issues, with the ability to accept the results. Dr. Harris has provided us exactly that on several studies relating to our flooring developments that could impact healthcare environments. We have used her expertise in the past; we will use it again in the future for solid research. Working with an individual of Dr. Harris’ caliber, so well respected in the healthcare environmental research field, you know that what you have is real and not just marketing hype.”
— Gail Nash, Vice President Healthcare Strategy, InterfaceFLOR
“The wonderful thing about Debra Harris and RAD Consultants is they get it! We need research and data to make smarter and better informed decisions on healthcare projects. ‘An ounce of prevention’….goes a long way to supporting the idea that knowledge and understanding at the on-set of a project produces improved outcomes. Clients are spending millions of dollars to create innovative, forwarding thinking, and effective healthcare settings; so basing decisions on the most current data, vetting how research impacts current operations and delivery of care models, and creating functional programs pays off in the final project; both financially as well as in satisfaction. This is not an approach that utilizes research for strictly academic purposes, but collects data that can be reviewed and analyzed for improved patient and resident outcomes! RAD Consultants partnered with JSR Associates, Inc. to collaboratively complete post occupancy data for a PACE (Program for All-Inclusive Care of the Elderly) adult day care project. The results served not only as a base line, but also provided recommendations to the current operations, as well as informed the decision making process for a newly planned project. Overall, resident-centered modeling was supported by understanding what really works and what improvements could be made based upon existing information that was available. This prevented the age old ‘inventing the wheel’ syndrome. Utilizing RAD Consultants will inform and create a framework for decision making that can make your project stellar!”
— Jane Rohde, AIA, FIIDA, ACHA, AAHID, CEO, JSR Associates, Inc.
“Skyline Art Services engaged Dr. Harris to provide research literature review regarding art in healthcare settings. I was extremely impressed with her thoroughness, timely response and approach to our project. We were very pleased with her performance and have since engaged her again for further research assistance.”
— Louise Nicholson Carter, AAHID, IIDA, EDAC, Principal, Skyline Art Services
“Dr. Debra Harris has served as a valuable consultant with KI for three years, presenting comprehensive CEU-accredited seminars at industry conferences. KI is committed to providing healthcare designers and facilities managers with valuable information to help them create spaces that meet the needs of patients, families and staff. With an extensive background in healthcare topics related to the built environment, Dr. Harris consistently receives positive feedback from attendees for her knowledge, expertise and engagement—and, after every seminar, they have asked us to bring her back the following year for her trusted expertise.”
— Deborah Breunig, RN, BSN, MBA, EDAC, Vice President Healthcare, KI
In this significantly revised second edition, Cynthia Leibrock and Debra Harris offer up-to-date information on design details that can improve patient outcomes and user experience by returning authority to the patient, along with fascinating case studies and research demonstrating the positive role design can play in reducing health care costs.